Support X

A reactive technical support service fully focused on issue resolution. 
If you would like to know more about our Support X service, please get in touch a member of our team would be very happy to discuss it with you. 
 
 

About Support X

Support X is a tailored support package providing peace of mind, technical excellence, bespoke SLA's and cost savings all wrapped up in our unique X experience.

One contract, one consistent service and one point of contact - so you don't have to worry about the challenges of multiple providers, different end dates, and fixed service agreements that doesn’t fit your organisation's needs.

What Support X offers you

Single point of contact

Deal with one person, who works with our certified team of experts, tools and processes.

Local, integrated sales and support

Combining product support and services in one.

Access to certified experts

Working across multiple vendors and technologies for a holistic approach.

Industry-leading ticketing system

You can monitor your support enquiry through our dedicated support platform.

Fully focused on issue resolution

We contact X Alliance engineers and vendors directly for 3rd level support.

Knowledge share

Once the problem is resolved we will share how it was done, passing on the knowledge.

Support X page 1
Support X Page 2
Support X page 3
Support X page 4

Support-icon

Already have Support X?

You can get in touch with our Support X team if you need to raise a ticket:

Tel: 01865 502440 (ext 2)

Email: supportx@xtech-it.co.uk