WHEN DO YOU BRING US INTO THE MIX?

XTECH delivers innovative IT solutions that transform the way organisations work from bespoke edge to cloud-based solutions across Wi-Fi, Networking and Security.

SMART. CONNECTED. SECURE.

By listening to your needs, knowing your objectives and understanding your organisation's outcomes we are able to align our leading solutions portfolio across the following key areas:

Support Services

Support Services

To enhance our solutions, we offer Support X and Network X which are tailored services for our customers, all wrapped up in our unique X experience. 

Support X is a reactive technical support service focused on rapid issue resolution. It leverages certified expertise to troubleshoot network problems, escalate tickets to engineers when needed and engage vendors for deeper resolution if required.

Network X is a proactive, cloud-based network monitoring service. As an add-on to Support X, it offers real-time visibility, identifies threats, manages multi-vendor equipment and helps to prevent network issues before they affect users. It includes a dedicated technical account manager and regular review sessions to ensure continuous optimisation of your network.